Tripi: a booking app with a business side

People who book services by appointment, and the providers who take those bookings. The home screen's four tiles are Healthcare, Home Service, Entertainment and Pet Service, and the Recommended Services row shows Spa for Women, Home Cleaning and Yoga Session. The onboarding puts it in the product's own words: Tripi simplifies and enhances the appointment booking process across a wide range of services. The provider on the sample screens is a salon with two massage services on its list; the same screens serve a cleaner, a clinic or a pet service.

The whole app, front to back, on both sides. For the customer: three onboarding slides, Quick Login by phone number with a 4-digit code or by email, create account, forgot and reset password, enable location and add an address on a map or by hand, the home with its categories, a category list, a provider page with a Certified badge, a rating, the address, a description, special instructions, the services with prices and the reviews, Select Services with the date and the half-hour slots, the Booking Request Sent confirmation, Bookings split into upcoming and past, a five-star Rate and Review, a chat list and thread with a location-share button, notifications, and a profile with address management, a help center, refer a friend, privacy policy, terms of service and delete account.

For the business: business details with a description, special instructions, certificates and an offsite or online setting, services added by category with a price, Business Availability, social media links, preferences, Appointments with Requests and Past Services, a request detail with the customer's contact, Mark As Completed on a booking, and a calendar with a dot on every booked day. Empty states are drawn for messages, addresses, services, requests and social links, each with a line illustration.

Five screens across two phones. The customer opens a provider's page and taps into Select Services: each service sits on a white card with its price and a Book button. Under Appointment Date, a Choose Date field, then the half-hour chips from 09:00 AM to 06:00 PM with the chosen one in sky blue. Send Booking Request runs the full width of the foot. The confirmation is a paper plane on a sky-blue background of line-drawn tools and brushes, with Booking Request Sent and the line that the request went to the provider. On the other phone, the request lands under Appointments as a card with the customer, the services, the price and the time, and two buttons: Accept Request and Reject Request. The customer's notification reads that the provider has accepted the request, and the booking appears under Upcoming Services with JOB TO BE COMPLETED as its first line.

Because the provider owns the calendar. A salon, a cleaner or a tutor cannot take every slot the app could offer, so the business sets its days and its window on Business Availability, the customer picks a slot inside it, and the business still gets the last word on each request from its Appointments tab. Its Calendar tab marks the days it has said yes to with a dot and lists that day's booking under the month grid. The customer sees the same appointment under Bookings, with its state in color, and a Book Again button once the job is marked completed.